Contact Us

We would love to hear from you! Email us with any questions.

For customer service, inquiries please send an email and we'll respond within 24 - 48 hours. 

If you would like to email us directly, please send your inquiries to: info@seaofelements.com

 

         

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Wholesale Policy

Wholesaler Policy

For wholesale inquiries please contact us at info@seaofelements.com

Sea of Elements offers a generous wholesale program. All we require are a business name and resale number to open a wholesale account. 

Accepted payment methods for wholesale orders include Visa, MasterCard, American Express, and checks (must clear before shipment is released).

Please sign up online to open up a wholesale account here.

1. Please note that we have taken great care in becoming certified organic. Therefore, items purchased wholesale (or retail) from Sea of Elements may not be altered in any way for resale. Prohibited alterations include, but are not limited to, dye processing, appliqués, screen-printing and reconstruction.  

2. Re-stocking/cancellation fee: buyers will be charged a 20% restocking/cancellation fee on orders that are cancelled within 30 days before delivery. All sales are final. Restocking fee will be charged to your credit card on file at the time of cancellation, or after 3 attempts to reach you.

3. Minimums:    
opening order:  $250
in stock order: $200

4. Shipping: orders will be shipped USPS. All wholesale online orders are subject to additional shipping charges following review and processing. International and domestic wholesale orders can be subject to additional shipping charges following processing of online wholesale orders. Wholesale online purchases are not eligible for free shipping promotions. Wholesale online purchases are not eligible for "flat rate" shipping promotions. Additional shipping charges may apply.

5. A credit memo will be issued for authorized returns to be used towards a future order or invoice. No refunds will be processed.

6. Wholesale accounts are not permitted to sell on amazon.com. We have an exclusive distribution agreement that grants FBA rights for the United States. For Mexico or Canada, kindly inquire. 

7. Cancellation of online wholesale orders are subject to a 20% restocking fee.

8. Cancellations or refunds of online wholesale orders are applied to the customer’s online wholesale account as online store credit only.

9. Wholesale flash sales, instock promotions and discounts are only available to active accounts.  To become an active account, we need a seasonal preorder on file, meeting the minimum of $250.  Your online account may remain activated, but discounted wholesale instock orders will be refunded and restocked if the criteria for active account is not met and a coupon is used.  

10. Placing a wholesale order confirms your understanding of the above.

11. Sea of Elements highly recommends ordering a tester for each product to allow customers to test out the product in store. Cost of the tester will be half of the wholesale cost.  Please note that tester samples are half way filled and not for resale.

We are committed to the highest quality of customer service. Positive, personal interactions comprise the foundation of our long-term business relationships. 

Thank you for your support and interest!

To become a retailer contact us at info@seaofelements.com